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E-commerce · How it works

See How AI Drives E-commerce Growth

How chatbot.ac automates customer conversations, recovers lost sales, verifies orders and brings customers back.

Book a DemoLive e-commerce demo
  • Cart recovery
  • AI recommendations
  • Order verification
  • Reviews & loyalty
An Instagram shopping conversation where the AI recommends running shoes within budget and sends a checkout link.

Automate every step of the shopping journey

Eight steps, from first click to loyal customer — all automated.

  1. 1

    Ad or social click

    A shopper taps your Instagram or Facebook ad.

  2. 2

    Chat starts instantly

    The AI greets them on WhatsApp or Instagram within seconds.

  3. 3

    AI recommendations

    Personalised products based on needs and preferences.

  4. 4

    Added to cart

    The shopper adds items straight from the chat or your shop.

  5. 5

    Cart recovery

    A friendly reminder if they leave before paying.

  6. 6

    Order verification

    Confirm high-risk or cash-on-delivery orders to cut returns and fraud.

  7. 7

    Order & delivery updates

    Confirmation, shipping and delivery notifications.

  8. 8

    Review & loyalty

    Review requests and personal offers that drive the next order.

Live e-commerce demo

Product questions, recommendations and orders handled in one inbox.

An Instagram shopping conversation where the AI recommends running shoes within budget and sends a checkout link.

Powerful automation features

Built for online shops on Shopify, Shopware, WooCommerce and custom stacks.

  • Abandoned-cart recovery

    Recover lost sales with timely, friendly reminders.

  • AI product recommendations

    Increase basket size with relevant suggestions.

  • Order verification

    Reduce fake orders and costly returns.

  • Instagram DM automation

    Turn Instagram conversations into orders.

  • Broadcast campaigns

    Targeted, opt-in WhatsApp campaigns at scale.

  • Analytics & insights

    Track recovered revenue and flow performance.

Start Your Free Demo Today

Unlock your brand's potential with an all-in-one customer engagement platform built for modern businesses.

Book a Demo

Get Started Today

Tell us a little about your business and our team will get back to you within one business day.

  • Boost leadsCapture more qualified leads
  • Increase salesDrive more transactions
  • Improve efficiencyAutomate & streamline operations
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