Retail
Coffee & Retail
Recommend machines, beans and accessories based on brewing habits and past purchases.
Book a DemoConversational AI for European businesses
Turn Every Chat Into Revenue
Automate conversations, capture more leads and give customers a seamless experience on your website, WhatsApp, Instagram and RCS.
- AI-powered conversations
- One inbox for every channel
- CRM & shop integrations
One platform for every channel
- Messenger
- RCS
- Website Chat
- SMS
- Voicebot
- WhatsApp Calling
Every chat on WhatsApp is a customer waiting. Answer 24/7, in seconds, not hours.
Growth
Reduce Customer Acquisition Costs
Smarter targeting, organic engagement and automated referral campaigns that scale with you.
Hyper-personalised journeys
Send the right message to the right person at the right time — triggered by what they actually do.
Entry points that convert
Start real conversations from ads, links or QR codes and guide people step by step to act.
Referral & loyalty on WhatsApp
Run referral offers and loyalty rewards straight through WhatsApp to keep customers coming back.
Features
Streamline Your Operations
Automate repetitive tasks, qualify leads instantly and resolve queries faster with chatbots built to scale.
Capture leads and assign tickets automatically, so every request reaches the right team in seconds — not hours.
Handle 10× more conversations without growing your support costs. The bot answers the routine, your team handles the rest.
Reduce dependency on agents while answering customers faster — day and night, weekends included.
Autolead & ticket assignment
Industries
Recommendations That Convert
AI-powered chat flows that understand intent and guide every customer to the next step — tailored to your industry.
- Preference-based product picks
- Cross-sell beans & accessories
- More repeat purchases
- Publishing
Books & Media
Suggest titles that truly resonate, based on genre preferences and reading history.
Book a Demo- Picks by genre & history
- Bestsellers & new arrivals
- Timely, relevant nudges
- Health
Health & Wellness
Personalised product and routine recommendations that build trust and support better outcomes.
Book a Demo- Goal-based recommendations
- Routines & supplements
- Learns from every chat
- Food
Food & Delivery
Serve meal suggestions based on taste, diet and order history to grow basket size and reorders.
Book a Demo- Diet-aware suggestions
- Combos & add-ons
- Personalised reorders
One conversation
From first tap to repeat order
Follow one customer through five moments, all inside the chat they already use.
AI
Smarter Conversations with NLP & Generative AI
Human-like interactions at scale — conversations tailored to behaviour, preferences and history.
Sentiment & tone
Senses whether a customer is happy, frustrated or confused and adapts its tone — especially valuable when things go wrong.
Multilingual
Speaks your customers' language. English, German, French, Spanish and more — in the same conversation flow.
Intent recognition
Understands what people really mean in real time, routes each query to the right flow and answers accurately.
Also built in:
- Behaviour-based replies
- Smart recommendations
- Context memory
- Human handoff
Integrations
Works With the Tools You Already Use
Connect your shop, CRM, ERP or marketing stack in minutes — or anything else via API and webhooks.
- Shopify
- Shopware
- WooCommerce
- HubSpot
- Zendesk
- Stripe
- Google Sheets
- Mailchimp
- Zapier
- Make
- n8n
- Gmail
Real Stories From Happy Customers
Use cases that increase leads, transactions, repeat purchases and operational efficiency.
Sneha L.Marketing Manager, Growthify“The AI chatbot boosted our lead generation and improved customer satisfaction significantly.”
Esha R.Customer Success Lead, Helpio“Setup was a breeze and the customisation options are excellent. It genuinely understands our customers.”
Priya S.Operations Lead, RetailMax“Broadcasts and catalogue updates reach customers instantly. Fewer manual tickets, happier shoppers.”
- “We reduced support tickets by 40% after launch. It's smart, fast and incredibly easy to use.” — Jatin T., Product Manager, TechNova
- “Our sales team closes faster with automated qualification on WhatsApp. ROI was visible within the first quarter.” — Manish K., VP of Sales, CloudReach
- “We plugged it into our stack in days, not months. Support now feels proactive instead of reactive.” — Aarav W., Founder, StartupLab
Support
Instant Customer Support
Never miss a customer. Offer 24/7 support with a seamless handoff to your team.
EscalationPriority queuing & escalation
Urgent chats jump the queue and escalate to senior team members when needed — nothing slips through.
Live chatInstant agent assignment
Customers are connected to the right agent the moment they need a human, for faster resolutions.
OmnichannelCross-channel support
WhatsApp, Instagram, website chat and more — every conversation in one shared inbox.
FAQ
Frequently Asked Questions
Everything you need to know. Can't find an answer? Talk to our team.
What does chatbot.ac do?
chatbot.ac automates customer communication with the WhatsApp Business API, AI chatbots, voicebots, website live chat, Instagram automation, CRM integrations and an omnichannel inbox.
How does the WhatsApp Business API work?
The WhatsApp Business API lets you send automated messages, manage conversations, provide support, share updates and connect WhatsApp to your CRM — at scale and with multiple agents.
Can I automate customer support?
Yes. AI chatbots answer FAQs, handle support requests, qualify leads, book appointments and route conversations to the right team member — 24/7.
Which channels can I connect?
WhatsApp, Instagram, Facebook Messenger, RCS, SMS, email, voice and website chat — all in one unified platform.
Is chatbot.ac suitable for small businesses?
Absolutely. It's designed for startups, SMEs and enterprises that want to improve support, increase sales and automate repetitive communication.
Can it integrate with my CRM or existing software?
Yes. We integrate with popular CRMs, helpdesks, shop systems and booking tools, and with custom applications via API and webhooks.
How do you handle data protection?
Opt-ins are consent-first, and we sign a data processing agreement (DPA) with every customer. Ask our team for details on hosting and sub-processors.
Your customers are on WhatsApp right now. Let's make every conversation count.
Start Your Free Demo Today
Unlock your brand's potential with an all-in-one customer engagement platform built for modern businesses.
Book a DemoGet Started Today
Tell us a little about your business and our team will get back to you within one business day.
- Boost leadsCapture more qualified leads
- Increase salesDrive more transactions
- Improve efficiencyAutomate & streamline operations
Prefer email?hello@chatbot.acA real person replies within one business day.