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WhatsApp Coexistence

Use the WhatsApp Business App and API Together

Keep your number. Run the Business App and the API side by side with real-time sync, automation and a shared team inbox.

  • Keep your existing number
  • Real-time message sync
  • Shared team inbox
  • Zero-downtime migration

Messages syncedApp ↔ API in real time

Chatbot liveOn your existing number

number customers already trust
Same
sync between App & API
Real-time
downtime when you switch
0

Why businesses choose coexistence

All the power of the API without giving up the app your team knows.

  • Keep your number
  • Sync messages
  • Shared inbox
  • Chatbots
  • Broadcasts
  • CRM integration
  • Reports
  • Lead management
  • Voice calls
  • Team roles
  • Analytics
  • 24/7 support

Powerful, integrated, always connected

Manage conversations through the Business App and API at the same time.

  • Keep your existing number

    Customers keep messaging the number they already know.

  • Real-time message sync

    Conversations stay in sync between the app and the platform.

  • Team collaboration

    Several agents work from one shared inbox with assignments and notes.

  • Automation & chatbots

    Automate FAQs, lead qualification and follow-ups on the same number.

  • Broadcast messaging

    Send opt-in campaigns with approved templates and full analytics.

  • CRM integration

    Sync contacts and conversations with your CRM automatically.

How coexistence works

Connect, sync and automate — without changing numbers.

  1. Step 1: Connect & sync

    Link your WhatsApp Business App number and enable real-time sync with the API.

  2. Step 2: Collaborate

    Invite your team to the shared inbox while you keep using the app on your phone.

  3. Step 3: Automate

    Launch chatbots, broadcasts, workflows and CRM integrations on the same number.

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  • Boost leadsCapture more qualified leads
  • Increase salesDrive more transactions
  • Improve efficiencyAutomate & streamline operations
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